Lead Recovery & Appointment Setting for HVAC Companies
Turn More Leads Into Booked Appointments.
Murphy Laplante Solutions helps HVAC companies respond to leads faster, follow up consistently, and turn more opportunities into scheduled appointments.
The Problem
You're already paying for the leads.
HVAC companies invest real money generating leads — through their website, Google, paid ads, and phone calls. The challenge isn't getting attention. It's what happens in the minutes and days after someone reaches out.
Missed Calls
When no one is available to answer, the lead often moves on to the next company.
Slow Responses
The longer it takes to respond, the more the odds of connecting drop.
No Consistent Follow-Up
Leads that don't book right away are easy to lose track of without a system.
Low First-Contact Booking
Many customers don't schedule on the first interaction — and never hear back again.
The Solution
Everything between the lead and the appointment.
Murphy Laplante Solutions manages the full path from first contact to booked job — so fewer leads fall through the cracks.
Lead Response
Incoming leads are engaged quickly, so interest doesn't go cold while nobody replies.
Lead Qualification
Leads are contacted and qualified so your team spends time on real opportunities.
Appointment Setting
Qualified leads are guided to a scheduled appointment on your calendar.
Follow-Up
Leads that don't book right away are followed up with consistently, not forgotten.
Lead Tracking
Every lead's status is tracked from first contact through to final outcome.
Reporting
Clear reporting shows your team what's happening with leads — and where things stand.
How It Works
A simple, five-step process.
From the moment a lead comes in to the moment results are reported back to you.
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01
Lead Comes In
A potential customer reaches out through your website, phone, or ads.
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02
We Respond
The lead is engaged quickly, before interest has a chance to fade.
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03
We Qualify
We gather the right details and confirm the lead is a real opportunity.
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04
Appointment Gets Booked
The lead is scheduled directly onto your calendar and confirmed.
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05
Results Are Tracked
Every outcome is logged and reported back, so you always know what happened.
Our Approach
Technology handles the busywork. People handle the important conversations.
We use technology to help with things like classifying incoming leads, summarizing conversations, keeping follow-up on schedule, and organizing everything in one place. That keeps leads from slipping through the cracks. Meaningful conversations and decisions are handled by people — not left entirely to automation.
Technology helps with
- Classifying and organizing incoming leads
- Summarizing conversations and context
- Keeping follow-up on schedule
- Reporting on what's happening, in real time
People handle
- Important conversations with your leads
- Judgment calls on how to move things forward
- Decisions that shouldn't be left to automation alone
Who We Help
Built around HVAC.
Murphy Laplante Solutions works with HVAC companies — starting with local and regional businesses. Our process is built around the way home-service leads actually behave: they often need a fast response, they don't all book on the first call, and scheduling has to be easy to get right.
Speed matters
HVAC customers are often comparing multiple companies. Response time affects whether you're even in the conversation.
Follow-up matters
Not every lead is ready to book right away — consistent follow-up gives those leads another chance.
Scheduling matters
Getting a qualified lead onto the calendar, and keeping that appointment confirmed, is where the value shows up.
Stop letting good leads disappear.
See how Murphy Laplante Solutions can help your team turn more incoming opportunities into booked appointments.